Managed Service Providers
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Service availability
- Continual availability and reliability of business services is crucial to the success and even the survival of today’s Managed Service Providers. The vast majority of these business services are served over the corporate network and reached via the service provider network. If the consistency of the underlying network infrastructure is not maintained those services become unreachable and unavailable.
- Enterprise Management Associates states that between 60% to 80% of service affecting network outages are caused by change, logically the service provider must control how change happens in the network and have efficient ways to roll out changes that negatively affect service availability for its customers.
- VoyenceControl NG has been designed specifically with this task in mind. Change management follows ITIL compatible process and regulates who can change what when, what types of changes are approved by whom - and all changes are audited for compliance with corporate policies and standards as well as government and other regulatory standards.
Increased margins through IT operational Efficiency
- Managed Service Providers live and thrive as most businesses do on the margin between the cost of providing a service - and what can be reasonably charged for it. Automation provided by VoyenceControl NG reduces the time spent on network configuration tasks from minutes per device to minutes per network. Commonly executed tasks such as credential rolls, ACL updates, OS updates, can be done in a fraction of the time manual processes take. This mean the same staff can be leveraged over a much larger number of devices without growth in headcount.
Increased Market share through Acceleration of IT Driven Service Offerings
- The resources and time made available by the same automation that reduces your IT operational expense provides the opportunity to accelerate the deployment of new IT driven business services. Time not spent on repetitive IT tasks can be spent on higher value projects and accelerate your company’s IT projects.
Security & Compliance with Government Regulatory Requirements
- In addition to securing your network from theft and vandals institutions must now prove to internal, external auditors, government entities, and other partner organizations that their entire IT infrastructure meets compliance standards.
- VoyenceControl NG not only provides superior reporting proving continuous compliance to standards and regulations such as SOX, GLB, SAS-70, HIPAA, and Payment Card Industry (PCI), but also provides the tools to maintain your network in a continuous compliant state.
- Using VoyenceControl NG Managed Service Providers can provide additional services and generate incremental revenue by providing managed compliance and security services for their customers.