Performing repetitive tasks can consume most of a network engineer's or network administrator's time. When these tasks are automated by VoyenceControl NG, a network engineer or network administrator is free to build new services or accelerate IT objectives.

Enterprise Management Associates states that between 60 and 80 percent of service-affecting network outages are caused by change, and IT teams must control how change happens in the network and develop efficient ways to roll out changes so that service availability is not impacted. VoyenceControl NG has been designed specifically with this task in mind. Change management follows ITIL-compatible process and regulates who can change what and when, as well as what changes must be approved by whom. Plus, all changes are audited for compliance with corporate policies and standards, as well as government and other regulatory standards.

The challenge for IT departments is to provide proof of compliance in a cost-effective manner, and VoyenceControl NG’s reporting capabilities were designed with this in mind. Reports can demonstrate the network's compliance status at any point in time, as well as demonstrate that:

• An effective change control system is in place
• The system is effectively used
• Change outside the system is detected rapidly and addressed
• Devices are configured to meet prescribed standards
• All proposed changes are audited for compliance to meet defined policies and standards prior to deployment
• All changes follow a defined approval process