Press Releases

Voyence Partners With The Leading Saudi Arabian BSM Provider — Ejada Systems

Richardson, Texas, July 18, 2006 – Voyence, a technology visionary in automating network change and configuration management, today announced a reseller partnership with EJADA Systems, a leading Business Service Management (BSM) company in the Kingdom of Saudi Arabia.

Mr. Mahmoud El-Leissy, CEO of EJADA Systems explained the rationale behind the agreement. “Our customers expect EJADA to provide market leading and capable technologies to meet their wider requirements of change management based around ITIL and ETOM standards. We conducted a market evaluation to choose the product that best meets our customers’ needs. Being a leading provider of BSM solutions in the Kingdom, we have a reputation of excellence in delivery with our customers that we must protect. As such, we really looked closely at the vendors in this space before selecting Voyence.”

EJADA conducted a review of similar change and configuration management offerings and found Voyence’s VoyenceControl NG was the only solution to address all their needs. EJADA based their Voyence selection on:

• VoyenceControl NG’s tight integration capabilities with leading network management platforms such as BMC, CA, EMC, HP and IBM.
• VoyenceControl NG’s BMC Remedy change manager and trouble ticket approval integration, allowing customers end-to-end, automated device change and approval process.
• User-friendly technology that utilizes a Java client to easily integrate VoyenceControl NG with fault, performance and inventory management solutions that contain non standard API’s.

“Customers have made significant investments in traditional network management platforms. They are seeking ways to preserve and expand upon them rather than migrate to completely new solutions for enhanced management,” said Steve Vaile, vice president of EMEA, Voyence. “EJADA’s selection of Voyence as their management partner, underscores the importance of seamless change and configuration software integration into any customer’s existing network management environment — BMC, CA, EMC, HP or IBM.”

Additionally, VoyenceControl NG further enhances EJADA’s value-added services by:

• Automating complex and repetitive device configuration tasks to reduce operational costs.
• Eliminating device configuration errors with single, automated data entry across all network devices.
• Providing customers with documentation and reports to ensure — and demonstrate — IT compliance with corporate or government regulatory mandates.
• Remotely identifying network device faults, enabling the company to dispatch the appropriately skilled engineer to address the issue.
• Supporting policies for disaster recovery procedures.

About EJADA
EJADA is a leading IT Business Solutions and Services company in the Middle East and North Africa. EJADA enables clients' business excellence by architecting and successfully delivering complete world-class portfolios, of integrated IT solutions and services through distinguished and highly motivated professionals. With over 375 employees, EJADA operates from its head office in Riyadh and through its branches in Jeddah, Al Khobar, Amman, Cairo, Alexandria, Dubai and through its partners in Beirut, Kuwait, Yemen and Oman. For more information please visit www.ejada.com or e-mail: info@ejada.com or contact +96614722277

About Voyence
Voyence is the leading provider of configuration and change management solutions that automate critical change, compliance and activation processes. The company’s solution, VoyenceControl NG, helps organizations drive out operational costs, increase availability, improve security, and demonstrate regulatory compliance. VoyenceControl NG is the only configuration and change management solution based on a multi-tiered architecture that can effectively manage tens of thousands of devices across heterogeneous infrastructure. For more information please visit www.voyence.com.

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