Press Releases

First Voyence Customer Advisory Board meeting solidifies relationships and provides additional path for direct, actionable customer input

Creation of board reflects commitment to providing leading NCCM solution

The advisory board, which will meet twice a year, is intended to bring Voyence even closer to its customers so that it can continue to develop products with real-world benefits and bottom-line results. Customers who attended the first meeting, held in October at the Four Seasons Resort and Club near Dallas, said it was an excellent opportunity to exchange ideas and provide direct input into the product development process.

In addition, Voyence unveiled a new Consumer Forum Web site to allow for the free flow of ideas. The site provides for a daily continuation of the dialogue established at the Advisory Board meeting – a Web-based discussion area for customers and Voyence to exchange ideas and best practices.

"Voyence is a company that cares about its customers' needs and concerns," said John Locke, CTO of Vanco, who attended the meeting. "I came away with a better understanding of Voyence, and I believe that this exchange of ideas helps them understand what we would like to see happen further down the road - which is great for Vanco and Voyence."

The Customer Advisory Board is chartered with providing a forum for the mutually beneficial exchange of information and ideas between Voyence customers, industry analysts and the Voyence technical staff to hone its product direction and exceed customer expectations. Customers on the Advisory Council are Sprint Managed Network Services, Vanco, Rackspace Managed Hosting, Rutgers, The State University of New Jersey, Perot Systems and BMC Software.

“Across the industry there’s always a great deal of talk about being close to your customers,” said Mary Morgan, Sr. VP – Global Operations. “At Voyence, it’s more than talk. We are actively listening to our customers and incorporating their ideas and input Into our solutions. A collaborative approach with customers makes for the best possible product – so everyone benefits.”

The meeting’s first session included a panel discussion hosted by Dennis Drogseth, VP of Enterprise Management Associates –a noted analyst and expert in the field of Network Configuration and Change Management. Discussions centered on industry trends, future roadmaps and product usage and reliability. Voyence also demonstrated the Customer Forum web site. A number of ideas emerged from the panel discussions and the conversations that ensued.

“That’s one of the best things about a forum like this,” said Morgan. “It’s informal and interactive. The end result will be a better company with stronger products.”

The Customer Advisory Board will meet twice a year and hold quarterly forums centered on specific topics.

About Voyence
Voyence is the leading provider of enterprise network configuration and change management solutions that automate critical change, compliance and activation processes. The company’s solution, VoyenceControl helps organizations drive out operational costs, increase network availability, improve security, and demonstrate regulatory compliance. VoyenceControl is the only network configuration and change management solution, based on a multi-tiered architecture that can effectively manage tens of thousands of devices across heterogeneous networks. No other solution automates configuration management for more enterprise networks than VoyenceControl For more information go to www.voyence.com.

(Voyence and VoyenceControl are trademarks of Voyence, Inc. All other trademarks are the property of their respective owners.)

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Media Contact:
Sharon Bell
Director of Strategic Alliances, Voyence, Inc.
972-759-4094
sbell@voyence.com

Voyence and VoyenceControl are trademarks of Voyence, Inc. All other trademarks are the property of their respective owners.

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