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VoyenceControl NG Sets New Standard For Automated Change And Configuration Management

Industry’s First Solution To Manage Entire Configuration Lifecycle — Supports ITIL Best Practices


LAS VEGAS, NV - Pink Elephant IT Service Management Conference - February 13, 2006 - Voyence™, the leading provider of automated change and configuration management solutions, today unveiled VoyenceControl NG™ (Next Generation), the industry’s first solution to automate the entire configuration management lifecycle, including design, change and compliance. VoyenceControl NG has been engineered to closely align and support industry best practices for change management such as ITIL® (the IT Infrastructure Library) -- the most widely accepted approach to IT service management in the world.

Voyence’s Hybrid Management Architecture™

Powered by Voyence's unique Hybrid Management Architecture™, a next generation approach to configuration management which combines the advantages of modeling and text -based technologies, VoyenceControl NG accelerates the deployment of mission-critical services.

According to industry analyst Dennis Drogseth, vice president, Enterprise Management Associates (EMA), “Voyence is one of the leaders in network change and configuration, and offers a unique balance of flexibility in addressing varied environments with process automation. In addition, Voyence brings a lifecycle approach to network change and configuration management that is confluent with ITIL guidelines for managing change.”

“Misconfigured network devices and IT infrastructure leave businesses exposed to security attacks, downtime and poor performance,” said Darren Orzechowski, Voyence’s vice president of marketing. “Compliance initiatives and best practices such as ITIL begin to address this issue, but to date, configuration management vendors have come up short, because they have focused on narrow segments of the management lifecycle. VoyenceControl NG is the industry’s first solution to address the entire management lifecycle and to closely map to compliance initiatives and proven approaches such as ITIL.”

New features for VoyenceControl NG map to the three phases of configuration management, design, change and compliance, and include:

Design

Virtual Design Workspace - This new VoyenceControl NG feature enables hardware devices to be virtually modeled, connected and configured entirely in software — before actual devices are deployed in the field. Full roll-based security, change automation, and multi-level workflows allow for secure collaboration in the virtual design environment, ensuring corporate change processes are being followed and documented. VoyenceControl NG’s compliance audits assure that created designs and their configurations meet corporate policies and regulatory standards prior to service deployment.

Zero Touch Install - VoyenceControl NG also includes a new feature that will verify hardware identity, update OS images as necessary, push the defined configuration, run diagnostics to confirm proper operation and report the results of the operation to designated recipients. This feature combined with the Virtual Workspace allows the network operator to drop ship devices straight from the manufacturer or inventory, directly to the installation site — eliminating the need for costly truck rolls and device pre-staging.

Change

Industry’s Broadest Integrations – Root Cause/Help Desk/CMDB - The value of configuration management solutions increases exponentially when integrated with other management disciplines, including fault, helpdesk and CMDB implementations. With new adapters, VoyenceControl NG easily integrates with leading management platforms including CA Unicenter-Spectrum, BMC Atrium CMDB and Remedy, CiscoWorks, EMC|Smarts, HP OpenView, IBM/Micromuse and others to help significantly reduce outages and performance issues caused by misconfigured devices — which has been estimated by industry analyst Enterprise Management Associates (EMA) to account for over 60 percent of infrastructure availability issues.

Industry’s Quickest/Deepest Device Driver Support – VoyenceControl NG introduces a new development toolkit for easily adding support for new drives, plus a 30-day-commitment from Voyence to deliver standard drivers.

Powerful SDK/API – Voyence’s new release also includes a powerful SDK/API for integrating with other management systems.

BMC Remedy Integration - Expanding its already extensive support for change management, VoyenceControl NG introduces multi-level workflows via integration with BMC’s Remedy Change Management. This integration allows network operators to efficiently apply a specific process to needed device changes.

Enhanced IP Address Management – This new feature integrates IP address pool management with the change and configuration process. This feature assures the accuracy of address assignment in the network, resulting in a more reliable and available network services.

Element Management System (EMS) Adapter – Scalability presents another challenge to IT managers, with a growing infrastructure that can number in the many thousands of devices from many vendors. With the introduction of the EMS Adapter, VoyenceControl NG will be able to leverage existing Element Management Systems to easily scale to match customer requirements.

Compliance

Next Generation Reporting – Voyence will also release powerful reporting capabilities, which provide IT managers with:

  • Web-based access, ad-hoc reporting and graphical elements to make reports accessible to a wider audience.
  • Role-based reports designed for network engineers, managers, security professionals, auditors, and executives.
  • Integration to popular business reporting tools.

New Compliance Packs - Automatically map network device configurations to compliance standards. These innovative packs include templates, policies, and regulation-specific reports for SOX, PCI, GLB and SAS-70 compliance requirements.

About Voyence
Voyence is the leading provider of configuration and change management solutions that automate critical change, compliance and activation processes. The company’s solution, VoyenceControl, helps organizations drive out operational costs, increase availability, improve security, and demonstrate regulatory compliance. VoyenceControl is the only configuration and change management solution based on a multi-tiered architecture that can effectively manage tens of thousands of devices across heterogeneous infrastructure. For more information please visit www.voyence.com.

# # #

For more information, please contact
Michael Emerton
RF|Binder Partners for Voyence
(603) 766-3685
mike.emerton@rfbinder.com

For More Information

EMC management offerings deliver cross-domain solutions—for networks, storage environments, and data centers—that leverage the power of automation to manage today’s complex IT environments and ensure IT service delivery. These solutions provide end-to-end visibility into the IT services on which your organization relies, as well as the information infrastructure over which these services are delivered.

Get in control with the industry’s only automated network compliance, configuration, and change management solution. To learn more about how EMC and VoyenceControl can help you address business-critical compliance, best practices, and performance initiatives, contact your local EMC or EMC Smarts® sales representative, or call toll free in North America: 1-866-464-7381 or 1-508-435-1000; In Europe, call +44 (0) 20 8758 6750.

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